Privacy Policy
Philippines — Data Privacy Act of 2012 (Republic Act No. 10173)
1. What This Policy Covers
This Privacy Policy explains how we collect, use, store, and protect your personal information when you use Sadaqah PH (the "App") and make donations through our services, in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules.
2. Personal Data We Collect
We may collect the following types of personal data:
2.1 Identity and contact data
- Name
- Email address
- Mobile number
- Mailing address (if provided)
2.2 Donation data
- Donation amount
- Date of donation
- Campaign/beneficiary
- Transaction ID
- Payment method type (e.g., card, e-wallet)
2.3 Technical data
- IP address
- Device type
- Browser type
- Approximate location
- Usage data collected via cookies and similar technologies
2.4 Other data
- Any additional information you voluntarily provide (e.g., messages, dedication notes, campaign preferences)
We do not store full credit/debit card numbers or CVV codes. Payment card data is handled by PayMongo, our payment processor.
3. Purposes of Processing
We process your personal data to:
- Process and record your donations and issue receipts or acknowledgment letters.
- Communicate with you about your donation, campaigns, and (if you consent) future updates or opportunities to donate.
- Comply with legal and regulatory obligations, including BIR and anti–money laundering requirements.
- Improve the App, prevent fraud, and ensure security.
4. Legal Basis for Processing
Under the Data Privacy Act, we rely on:
- Consent — when you voluntarily provide data and check consent boxes (e.g., for newsletters or marketing communications).
- Contractual necessity — to process your donation and fulfill our obligations to you (e.g., issuing receipts, providing services).
- Legal obligation — to comply with Philippine tax, accounting, and regulatory laws.
- Legitimate interests — for security, fraud prevention, and service improvement, where not overridden by your rights and freedoms.
5. Data Sharing and Disclosure
We may share your personal data with:
- PayMongo and other payment processors, solely to process payments.
- Banks and financial institutions for settlement and reconciliation.
- Government authorities (e.g., BIR, National Privacy Commission) when required by law.
- Service providers (e.g., hosting, email, analytics) under confidentiality and data-processing obligations.
We do not sell your personal data to third parties.
6. Data Retention
We retain your personal data only for as long as necessary to:
- Fulfill the purposes described in this Policy;
- Comply with legal and regulatory requirements (e.g., BIR records retention); and
- Resolve disputes and enforce our policies.
After these periods, data is securely deleted or anonymized, unless further retention is required by law.
7. Your Rights as a Data Subject
Under the Data Privacy Act, you have the right to:
- Be informed about how your data is processed.
- Access and obtain a copy of your personal data.
- Correct inaccurate or incomplete data.
- Object to or restrict certain processing, including direct marketing.
- Data portability, in a structured and commonly used format.
- Withdraw consent (where processing is based on consent), without affecting the lawfulness of prior processing.
- Lodge a complaint with the National Privacy Commission (NPC) if you believe your rights have been violated.
To exercise these rights, contact our Privacy Officer at:
Email: support@sadaqaph.com
Address: Alicia, Sibugay, Philippines
8. Security Measures
We implement reasonable organizational, physical, and technical safeguards to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These include secure servers, access controls, and encryption where appropriate.
However, no method of transmission over the internet is 100% secure; we cannot guarantee absolute security.
9. Cookies and Analytics
The App may use cookies and similar technologies to understand usage patterns and improve performance. You can control cookie settings through your browser, but disabling certain cookies may affect App functionality.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on the App with a new effective date. Continued use of the App after changes constitutes acceptance of the updated Policy.
11. Contact
For privacy-related questions or requests, contact:
Ahmad Yaqeen Mohamad — Privacy Officer
Email: support@sadaqaph.com
Address: Alicia, Sibugay, Philippines
You may also contact the National Privacy Commission:
Website: privacy.gov.ph
Email: complaints@privacy.gov.ph